I could only find the Model 3 in their statistic.
- Year of registration: Breakdowns per 1000 vehicles
- 2021: 1.0
- 2020: 1.3
- 2019: 4.0
The best value for 2021 is 0.8 by the Audi A4 and A5, whilst the worst is the Toyota RAV4 with 17.6.
Overall they rank the Model 3 with “very low” and “low” rate of failure.
Granted these cars are still pretty young so who knows what that figure will look like in 5 or 10 years.
Not an expert but these systems are fairly self-contained and robust. A few things that can be checked easily is that the fan spins, the radiator is free of debris and some compressors might have a sight glass for the oil level.
Any other checks regarding performance of the system, leaks and refrigerant level require you to perform a full refrigerant discharge and recharge. That takes special equipment and some time so no one in their right mind would do that for free, unless they can then force/guide you into some kind of upsell situation.
Larger systems might have some kind of oil filter/catch-can that you might be able to check easily but I’m not too sure on that.
After all heat pumps are just plain old A/C units with a reversible cycle.